Welcome to Rice Buick GMC
Welcome to Rice Buick GMC
Thank you for making your way to Rice Buick GMC, your certified Buick, GMC dealer serving drivers throughout Knoxville and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Rice Buick GMC in Knoxville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 865-236-1938.
Great people, great service!!
I have purchased several vehicles from you and had service done there before no complaints keep up the good work
I had a faulty part on my truck that was covered under warranty they fixed it for free the same day
Always use Rice for service. Very honest repairs and fair pricing.
Scott and his team made it a very easy process. Thx!
Karmin, Roger and Mark were all wonderful and took great care of my Acadia. They were very professional and got everything fixed for me. I appreciate them so much!
My brother was visiting from Florida and his 2017 Enclave was acting up. The service department squeezed him in and finished the job the same day.
Went above and beyond! I got exactly the car in my dreams!
Rice is a little far from my home, but I keep going back because they have the best Service Dept. around! I am happy they have straightened out their scheduling as well. Even with the short staffing everywhere, they got me in and out in a timely manner. Teresa and Roger are very knowledgeable and willing to answer any questions you may have. I have been very pleased with the many services I've had done on my car and would recommend them wholeheartedly!
Courteous, reliable, friendly & warm environment!!
I had to use the collision center. I was rear ended. Mark and Tim were beyond helpful. They did a fantastic job. Definitely recommend
We found our vehicle through the website and it was extremely easy to purchase. The vehicle was in Spring Hill at the factory and we were kept in the loop for delivery. I needed to leave TN for an out of state family emergency, and Rice was willing to offer a loaner vehicle. Luckily my vehicle came in just in time. They worked hard to apply my protective sprays & spent time going over the numerous features on the vehicle. I love my new vehicle and can't wait to purchase from Rice again!!
Gary sale man was very good person I give him best sales man ever had in my life since I have bought many cars I am happy with my truck
As soon as I arrived I was greeted at my vehicle. The service advisor informed me that it would take approximately 2 hours for the work to be completed. I waited in the waiting room and after a hour my vehicle was ready. Fast and professional service. Couldn’t have asked for a better experience.
I brought my truck in again concerning the 8 Speed transmission shifting and vibration issue. Service writer intake could have been better this time but they took it in and re-diagnosed it with no significant findings other than these seem to be a characteristic of the 8 Speed auto trans. The service manager did a good job of explaining that it was ok to drive and reassured me that it wasn't going to break down on me, I just need to drive it more and see how it goes, my truck only has a little over 12,000 miles on it. I dealt with Mark Beason when it was in the time before and they changed the fluid over to the synthetic fluid, and he did a good job of listening to my concerns and getting it back in for this evaluation. So far the service dept has done a great job of taking care of my truck, although sometimes it has taken a while to get an appointment but other than that I'm happy with the service I've received.
Our salesman Andrew was amazing very helpful and made the process so easy. I will definitely recommend him and the dealership to everyone.
Your Service Manager was extremely helpful in explaining the steps needed in order to eliminate the vibration from the new set of tires on my truck. Hindsight is always 20-20 they say, next time I will have Rice furnish my tires...
Have always had positive experiences with this service department.
My wife takes the car in for regular maintenance. Before I retired to TN I was the Service/ Body Shop manager at Floyd Dugan Buick in Cincinnati Ohio. Her direct quote: Man! Those people have got it together. Their wonderful!
Customer service was superb, I need to borrow a charger for my computer and the team came through for me. Pretty sure you won't find that kind of service at another dealership.
Sales rep was great took a the time to go over features on car when we purchased...offered paint protection when others at other dealerships didn't..had previous paint issues that were not taken care of put our mind at ease with paint protection..last time we purchased car was at another dealership for 8 hours we were in and out on less than han 2 hours.... Gave great buy back on trade in vehicle.....
Great service folks! Always very courteous, helpful, professional, and knowledgeable.
Bobby Lee made our 1st and 2nd buying experience at Rice easy. Everyone at Rice is so helpful. Thanks again!
Purchase was smooth and easy. Most everything was taken care of before I got there. Only took about 1 1/2 hours at dealer to complete purchase. Overall good experience.