Welcome to Rice Buick GMC
Welcome to Rice Buick GMC
Thank you for making your way to Rice Buick GMC, your certified Buick, GMC dealer serving drivers throughout Knoxville and the surrounding areas. At our dealership, you’ll find a solid selection of new Buick, GMC models for sale, as well as a carefully inspected lineup of pre-owned vehicles. We also have a well-connected finance center run by a qualified team of finance experts, who can help you get the right loan or lease in a quick, easy, and transparent manner.
Our commitment to our customers continues well beyond the date of purchase. We also have a professional team of Buick, GMC technicians on hand with the skills and equipment to handle all manner of maintenance and repairs, as well as a full stock of authentic parts. Make your way to Rice Buick GMC in Knoxville today for quality vehicles, a friendly team, and professional service at every step of the way. And if you have any questions for us, you can always get in touch at 865-236-1938.
I I was welcomed when I arrived . I had my oil changed and my tires rotated. I was in and out in 45 min.
The staff was able to assure us of what they would be doing to resolve our problem.
Our salesman David Claiborne was so helpful and it was a quick and easy process
After 25 years of using their service, I'm still very satisfied!!
Unlike most other dealers, there is no extra “market adjustment” added to the price of their vehicles. Ask for Andrew Stanley, despite seemingly being a hardcore UT fan, he’ll work hard to make sure your experience there is a winner.
Your the only one that had the car I wanted
Great to deal with !
Frank was my salesman. He actually listened to what I was looking for, showed me the options available, and most importantly, didn't push. He left me to think about what I wanted to do, and when I came to the conclusion, then continued the buying process. He's been with the company for several years, and I appreciated his ability to back up and let me think about what I wanted. Excellent service. He also gave me a run down about my new car because I had explained my latest vehicle was from 2008. And once the sale had completed and I was leaving the dealership, he asked that I keep him informed of any noises, issues, or anything out of the ordinary with the car so the dealership could take care of it.
Purchase was great. Service department was fantastic. Fast courteous and professional.
Went for oil change and tire rotation. In and out in 45 minutes.
Above and beyond taking care of me on this one. Theresa and crew were amazing.
Friendly staff and good service.
TOP NOTCH PEOPLE, TOP NOTCH SERVICE, TOP NOTCH RESULTS
Gary and Teresa are top of the line and excellent representatives of your business.
The "check-in" personnel worked efficiently and were accommodating to my schedule. The work performed was done well and as described.
I appreciate the service I had received. My car is working like a charm. Thank you guys. See you all in 5,000 miles.
I’m always impressed with the level of customer service and quality of work done in the Rice GMC service department. Their communication is thorough and they finish repairs in a timely manner. I won’t take my Acadia anywhere else.
We appreciate how the sales people are low tone and not at all pushy. This is the second car we purchase at Rice and the reason we returned for the 2nd one was their "no pressure" stance. Andrew Stanley did an excellent job from beginning to end.
I can't say I've dealt with a better group of gentleman when it came to getting my vehicle repaired. Will use them again for future repair. Very professional!
Positive experience with all service staff - thank you!
Our family has driven cars from Rice for over three decades and greatly value their personal level of service and attention to detail.
I had an issue with my check engine light (turns out it was the oil change places fault), I called my Saleman Bill Francis and he took care of it immediately. He scheduled me a service appointment and had me a car ready to drive to work for the day. Kamrin helped me with the service part, and she was phenomenal also!!! Rice has the absolute best customer service!!! I will be trading soon, and I wouldn't dare use anyone besides Bill!!! Thanks
Mr. Roger Lee was exceptional taking care of my service needs. Very much appreciate his expertise and advisment.